For Airbnb hosts with 1–30 homes
Most tools answer your guests and tell you afterwards. Nightly writes the reply, shows it to you, and waits — until you decide a question is safe enough for it to handle alone. Some things it will never say, whatever you decide.
Then a guest asks about a refund, the bot answers warmly and wrongly, and the feature gets switched off for good. It isn't that the writing is bad. It's that you find out what was said at the same time the guest does.
Every draft waits in your queue until you tap. Turn a question type loose only once you've watched it get answered right a dozen times — Wi-Fi and parking first, maybe nothing else, ever.
Money, cancellations, door codes before a booking, links, phone numbers, anything legal. Blocked whatever the switches say — and blocked by reading the message itself, not by trusting the AI's own read of it.
Every message proposed, approved, sent or refused is written down with the reason. When a guest quotes something back at you, you can look it up.
There is no channel API in the middle and no password to hand over. Nightly works inside the Chrome you're already signed into, and you decide what it may do without asking.
It finds the Airbnb tab you're already signed into and shows “Connected as you · 1 listing”. Connect Gmail with one click so it wakes up the minute a guest writes.
Check-in times, Wi-Fi, parking, pool, rules — read from your listing and shown as cards. Fix two or three. These are the only facts it will ever tell a guest.
Three switches, all off: answer simple questions, send scheduled messages, ask for reviews. For the first week you approve everything — that's how trust is earned.
It has already read your newest guest message and written a reply. Approve, edit, or reject — approving sends it through your own Airbnb tab, as if you typed it.
Twice a day, open it, tap through what's waiting, and read the log whenever you're curious — every message, who decided, and why. Two minutes, not two apps.
Whatever switches you turn on, these always land in your queue — or are refused outright. It's not a setting; it's the product.
The big tools now give away the plumbing — inbox, calendar sync, reminders — and charge $29–39 a listing for the AI messaging on top (September 2026). That one feature is all Nightly does, and it does the careful version of it.
Enough to find out whether you trust it.
Everything, for one home.
The same thing, two months free.
No commission on your bookings, ever. Cancelling doesn't delete anything — you drop back to the free plan, keep your house facts and your whole history, and can come back whenever. Nothing about your Airbnb account is touched. More than one home? Write to hello@nightlyhost.com — we'd rather price that with you than guess.
Feature by feature, on our own home in Encino first. Nothing ships to you until it has run there for two weeks without anyone opening Airbnb for that job.
The part of Hospitable people actually pay for
What PriceLabs charges separately for
Twenty-five drafted replies a month, no card, no expiry. Nightly runs as a Chrome extension in the browser you already use — the listing is with Google for review, so leave your email and we'll send the install link the day it's approved. Best fit: you self-manage one to a few homes, or you switched an AI messaging feature off after it said something you wouldn't have.